Contact Us ✨

We're here to help! Reach out with questions, feedback, or support requests.

Get in Touch

Email

support@dreamylight.shop

General inquiries & support

Within 24 hours

WhatsApp

+852 1234 5678

24/7 support

Chat with us

Office

Hong Kong SAR

By appointment only

Schedule in advance

πŸ•’ Business Hours

Monday - Friday9:00 AM - 6:00 PM HKT
Saturday, Sunday & HolidaysClosed (Available via WhatsApp)

WhatsApp support available 24/7. Emails received outside business hours will be responded to on the next business day.

❓ Quick Questions

How long does shipping take?

We typically ship within 7-10 business days. International shipping may take 2-4 weeks.

Can I change my order after purchase?

Changes may be possible within 24 hours of ordering. Contact us immediately if you need to make changes.

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Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us above!

How long does shipping take?

We typically ship within 7-10 business days. International shipping may take 2-4 weeks.

Can I change my order after purchase?

Changes may be possible within 24 hours of ordering. Contact us immediately if you need to make changes.

Do you ship internationally?

Yes! We ship worldwide. Shipping costs and times vary by location.

How do I track my order?

You'll receive a tracking email once your order ships. You can also check your order status in your account.

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